Last updated:  July 2022

 

One Week Money-back guarantee policy

If you are not happy with a design, you may request your monthly fee to be fully refunded to you:

• Applies only to the first design that you receive from our designer upon starting your subscription service with us. Any subsequent designs within your first month or any other months are not included in this policy.

• Refunds are not provided to any unused days - whether whole or part - of a subscription month.

• Once your first design is Accepted by you, a request for a refund for that design or any other Tasks will not be granted.

• You may raise a request for a refund as per the policy at refund@graphicxpal.com.

• You will receive your refund into your account within 7-8 working days. 

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